We had Mark Dalrymple-Reynolds as out tech for out scheduled service and he did a great job. He was polite, knowledgeable, and focused on the work.
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Josh was awesome as answered all my questions and explained what I needed to know.
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Loving has always provided us outstanding service. Chris is excellent; prompt, courteous, professional, and personable.
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Great experience from start to finish. Received a fair price from the non pushing salesman and install crew where efficient, clean and did great job with the installation
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Shawn was extremely knowledgeable, professional, and pleasant during our maintenance call. He thoroughly reviewed our HVAC systems and took time to answer all questions. Highly recommend Shawn and the Loving Air Team!
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Preformed maintenance inspection on heat pump system in an attic. Checked indoor coil and found it to be clean. Preformed leak search on coil and didn't find any leaks at this time. Wiped down blower motor wheel per contract. Showed customer of the before and after the cleaning for blower motor. Checked ductwork and it passed my inspection. Checked blower motor amp draw and found it to meet manufacturer set points. Checked outdoor coil and cleaned it per contract and didn't find any leaks at this time. Checked outdoor capacitor and found it to meet manufacturer set points. Checked compressor and outdoor fan motor amp draws and found them to meet manufacturer set points. Checked pressures with gauges and found them to meet manufacturer set points with current outdoor temperature. Preformed maintenance inspection on an A/C in a basement. Checked indoor coil and found it to be clean. Preformed leak search on coil and didn't find any leaks at this time. Wiped down blower motor wheel pe
All wiring is tight and in good condition. No refrigerant leaks found at this time. The drains are clear and water safeties are working properly at this time. The condensate pump is working properly. All motor amps are in correct range per manufacturer specifications. The refrigerant pressures are in correct range per manufacturer specifications. I completed our check sheets for the systems. The systems are working properly at this time. The customer declined options at this time.
I installed the surge protector in the outdoor unit. Tested operation. All motor amps are in correct range per manufacturer specifications. All wiring is tight and in good condition. The refrigerant pressures are in correct range per manufacturer specifications. The system is working properly at this time.
Upon arrival Greeted customer and informed them of the work being done today. Started with basement furnace killed power and removed old motor and set new one into place and rewired. Cut power on amps were in correct range operating properly. Then went to the outdoor unit where system would screech powering off. Removed old condenser fan and set new one into place. Amps on the motor were in the correct range system is operating properly at this time.
Completed inspection on system. Electrical connections are tight. Blower wheel and evap coil are clean. Blower motor and heater packs amping within specs. Cleaned and flushed drain line. Ensuring water safeties functioning properly. Unit is level and draining properly. All ductwork is tight and secure. Reassembled system and proceeded outside. Completed inspection on outdoor unit. Electrical connections are tight. Compressor, cond fan, contractor, cond cap all within specs. Washed cond coil. Pressures are within specs of charging chart. All ops are normal at this time.
All wiring is tight and in good condition. The water safeties are working properly at this time. All motor amps are in correct range per manufacturer specifications. No refrigerant leaks found at this time. The refrigerant pressures are in correct range per manufacturer specifications. I completed our check sheet for the system. The system is working properly at this time.
Preformed maintenance inspection on heat pump system in an attic. Checked indoor coil and cleaned it per contract. Preformed leak search on coil and didn't find any leaks at this time. Wiped down blower motor wheel per contract. Noticed the emergency drain pan didn't have a float switch to it, gave customer pricing to do the work. Checked outdoor coil and found it to be clean with no signs of leaks at this time. Checked outdoor capacitor and found it to meet manufacturer set points. Checked compressor and outdoor fan motor amp draw and found it to meet manufacturer set points. Checked pressures with gauges and found them to meet manufacturer set points with current outdoor temperature. Preformed maintenance inspection on an A/C system in a basement. Checked coil and cleaned it per contract. Preformed leak search on coil and didn't find any leaks at this time. Wiped down blower motor wheel per contract. Checked blower motor capacitor and found it to meet manufacturer set points. C
Upon arrival found unit with error code 98/99. Compressor debate, lockout. Checked over system, no airflow or static issues. Coils are clean. Pressures in warmup are 120/300. Once warmup cycle ends, compressor derates and then shuts off. Spoke with carrier tech support. Ran several tests on system, found the inverter has internally failed. Not allowing proper function of unit. Need office to complete estimate for replacement inverter, and return to replace once part comes in.
During my inspection today, the customer greeted me at the front door. They allowed me to come inside and they showed me around to all the equipment. They showed me the air filters. They were 20 x 20, 20 x 22. They then showed me the thermostat. They then showed me the indoor units and the outdoor units. (Attic) I got started by turning the system off at the thermostat and made my way to the air handler. I inspected multiple different components on the system, including the blower wheel/motor, evaporator coil, drain line (flushed drain line with a gallon of hot water), ductwork(dirty), electrical connections/components, etc. I checked all of these components for proper operation and cleanliness. As well as to make sure that nothing was damaged. I made my way to the outdoor unit. On the outdoor unit I inspected multiple different components as well, including electrical connections/components, Condenser fan motor, Compressor, Motor amp draws, Refrigerant pressures(good), And the out
During my inspection today, the customer greeted me at the front door. They allowed me to come inside and they showed me around to all the equipment. They showed me the air filter(s). It was a 20 x 20, 12x12. They then showed me the thermostat. It was a ecobee. They then showed me the indoor unit and the outdoor unit. I got started by turning the system off at the thermostat and made my way to the air handler. I inspected multiple different components on the system, including the blower wheel/motor, evaporator coil, drain line (flushed drain line with white vinegar), ductwork, electrical connections/components, etc. I checked all of these components for proper operation and cleanliness. As well as to make sure that nothing was damaged. I made my way to the outdoor unit. On the outdoor unit I inspected multiple different components as well, including electrical connections/components, Condenser fan motor, Compressor, Motor amp draws, Refrigerant pressures(good), And the outdoor unit
Customer was hearing a humming noise come from indoor come to found that the contractor was chattering. Explained what was going on to customer and explained if part failed what damages is could cause to the system she thought it was a good ides to replace contractor. After replaced it went through hole system to make sure everthing else was working within manufacturers specs. Everthing checked out too be within manufacturers specs
Found the blower motor failed not properly adjusting speed cutting its self out. Will need to get price and availability for indoor blower for attic system.
I completed a complimentary refrigerant leak search on the system. No leaks found at this time. I found the compressor shorted to ground. It is tripping the breaker. Since this is a major repair. I called for verification visit from our territory manager per company policy. I prepared a repair quote for the system. Rob arrived and is going over options with the customer.
During my inspection today, the customer greeted me at the front door. They allowed me to come inside and they showed me around to all the equipment. They showed me the air filter(s). They are 2x20 x 20, 14x14. They then showed me the thermostat. It was an infinity controller (customer stated it updated 30 days ago). They then showed me the indoor unit and the outdoor unit. I got started by turning the system off at the thermostat and made my way to the air handler. I inspected multiple different components on the system, including the blower wheel/motor, evaporator coil, drain line (flushed drain line with a gallon of hot water and white vinegar), ductwork, electrical connections/components, etc. I checked all of these components for proper operation and cleanliness. As well as to make sure that nothing was damaged. I made my way to the outdoor unit. On the outdoor unit I inspected multiple different components as well, including electrical connections/components, Condenser fan mo
Completed inspection on attic system. Electrical connections are tight. Blower wheel and evap coil are clean. Blower motor amping within specs. Cleaned and flushed drain line. Ensuring water safeties functioning properly. Unit is level and draining properly. All ductwork is tight and secure. Reassembled system and proceeded outside. Completed inspection on outdoor unit. Electrical connections are tight. Cond fan, contractor, cond cap all within specs. Compressor is drawing higher amperage on startup. Suggest having hard start installed to lower starting amps on compressor. Washed cond coil. Pressures are within specs of charging chart. All ops are normal at this time.